Terms of Service

1. Who We Are

The Services are provided by Vallon Studios Limited, an Alberta corporation located in Edmonton, Alberta, Canada, doing business as Drivon ("Drivon," "we," "us," or "our"). In these Terms, "you" refers to any person or organization accessing the Services or engaging Drivon.

Drivon is a boutique protected-identity service. We monitor public platforms for synthetic content, impersonation, and harassment targeting our clients; preserve evidence to legal standards; coordinate takedown notices under applicable law; and coordinate with plaintiff-side legal counsel when client cases require legal action. Drivon is not a law firm and does not provide legal advice.

You can reach us at support@vallonstudios.com or by post at Vallon Studios Limited, Edmonton, Alberta, Canada.

2. The Services

The Services consist of:

• The website at drivonos.com and related Drivon domains (drivon.uk, drivon.ca, joindrivon.com, drivonapp.com), accessible to the public for information and application intake.
• Protected-identity services delivered to clients under a separate engagement agreement, including detection across platforms hosting AI-generated content (LoRA models, chatbots, voice clones, deepfakes), evidence preservation, takedown coordination, and ongoing monitoring.
• Emergency Audits, Legal Evidence Packages, and other one-time engagements offered as defined service deliverables.

Drivon's services are intended for clients in personal capacity (individual public figures protecting themselves) and for internal business use (talent agencies, federations, leagues, production companies, and similar organizations engaging Drivon on behalf of their roster or workforce). The Services are provided primarily from Canada and the United States, with infrastructure replicated globally for performance.

The information on the Services is not intended for distribution to or use by any person or organization in any jurisdiction where such distribution or use would be contrary to law or regulation, or where it would subject Drivon to any registration requirement. Those who choose to access the Services from such locations do so on their own initiative and are responsible for compliance with local law.

3. Eligibility and User Representations

By accessing the Services, you represent and warrant that:

• You are at least 18 years of age, or the equivalent age of majority in your jurisdiction. Drivon's Services are not directed to minors. Persons under 18 may not access the Services or apply for engagement.
• You have the legal capacity to enter into these Terms and any subsequent engagement agreement.
• You will not access the Services through automated means (bots, scrapers, crawlers, or scripts) except as expressly authorized by us in writing.
• You will not use the Services for any illegal purpose, and your use will not violate any applicable law or regulation.
• If you submit an application for engagement, you are the person depicted in any verified channels you reference, or you are an authorized representative (agent, manager, legal counsel) acting on behalf of that person with their knowledge and consent.
• The information you provide to us is true, complete, and not misleading.

If you provide information that we determine to be untrue, inaccurate, or incomplete, we may suspend or terminate any access to the Services and refuse any current or future engagement.

4. Application and Engagement

Drivon does not offer self-service signup. There are no user accounts. Engagement as a Drivon client requires:

1. Submission of an application through forms hosted at drivonos.com.
2. Review by Drivon personnel and, in our sole discretion, acceptance or decline of the application. Acceptance is not guaranteed.
3. Verification of your identity through verified public channels (such as verified social media accounts, agency confirmation, team rosters, or other publicly verifiable means).
4. Execution of a separate engagement agreement defining scope, term, fees, and service-specific terms.
5. Payment of the first invoice as specified in the engagement agreement.

The terms of the engagement agreement supplement these Terms and govern the specific service relationship. In the event of conflict between these Terms and a signed engagement agreement, the engagement agreement controls for matters within its scope.

We reserve the right, in our sole discretion, to decline any application without cause and without obligation to provide a reason. Common reasons for declining include but are not limited to: cases outside Drivon's competence, capacity constraints, conflicts of interest, applicants we cannot verify, and applicants whose situations we believe are better served by other resources.

5. Payments, Pricing, and Renewal

Pricing

All fees are quoted in United States Dollars (USD) unless otherwise specified in the engagement agreement. Drivon's fee structure includes monthly retainer engagements, fixed-fee engagements (such as Emergency Audits and Legal Evidence Packages), and custom enterprise contracts. Current pricing is described at drivonos.com and confirmed in the engagement agreement.

Payment processing

Payments are processed by Stripe, Inc. Drivon does not store or process card data directly. By providing payment information, you agree to Stripe's terms of service and authorize the charges described in your engagement agreement.

Subscription and recurring billing

Monthly retainer engagements are billed in advance for the agreed term (typically annual billed monthly, or annual prepaid). Fixed-fee engagements are billed in full upon execution of the engagement agreement unless otherwise specified.

Renewal

Engagements do not renew automatically. At least sixty (60) days before the end of an engagement term, Drivon will contact the client to discuss whether to renew. Renewal requires mutual agreement and execution of a renewal agreement. Either party may decline to renew without cause. If renewal is not executed before the end of the term, the engagement ends naturally on the original end date.

Late payment

If a payment is not received when due, Drivon may suspend services and pause ongoing work until payment is received. Suspended services do not extend the term of the engagement.

Refunds

Monthly retainer fees are non-refundable for the month in which services have been delivered. If an engagement is terminated mid-month, prorated refund of unused days within that month may be available at Drivon's discretion. Fixed-fee engagements (Emergency Audits, Legal Evidence Packages) are non-refundable once work has begun, but if work has not yet started at the time of cancellation, a full or partial refund may be available at Drivon's discretion. Annual prepaid engagements terminated mid-term may be eligible for a prorated refund of unused months minus a reasonable administrative fee, as specified in the engagement agreement.

6. Termination

Termination by the client

You may terminate your engagement at any time by emailing support@vallonstudios.com with a termination request. For monthly retainer engagements, termination takes effect 30 days after the request, allowing for orderly transition and completion of in-progress work. For fixed-fee engagements, termination requests are handled per the engagement agreement.

Termination by Drivon

Drivon may terminate your engagement immediately, with notice but without liability, if:

• You materially breach these Terms or the engagement agreement.
• You provide false, misleading, or incomplete information that affects the engagement.
• You attempt to use the Services for purposes contrary to Drivon's mission, including but not limited to using Drivon as cover for surveillance or harassment of unwilling third parties.
• Payment is overdue by more than thirty (30) days.
• Continued engagement would expose Drivon to legal or regulatory risk we determine to be unacceptable.
• You become subject to legal proceedings or regulatory actions that materially compromise Drivon's ability to deliver the engagement.

Effect of termination

Upon termination, Drivon will provide a reasonable transition period (typically 30 days) during which: evidence collected on the client's behalf may be transferred to the client or to client-designated counsel; ongoing takedown matters in progress are concluded or transitioned; and access to engagement deliverables is provided. After the transition period, retention follows the schedule in our Privacy Policy.

Sections of these Terms that by their nature should survive termination (intellectual property, limitation of liability, indemnification, dispute resolution, governing law, and confidentiality) will survive.

7. Intellectual Property

Drivon's property

Drivon owns or licenses all intellectual property in the Services, including the drivonos.com website, the Drivon name and logo, the engine that powers detection (Aulie), proprietary methodologies, training materials, and documentation (collectively, "Drivon Materials"). The Drivon Materials are protected by copyright, trademark, and other intellectual property laws.

Subject to your compliance with these Terms, Drivon grants you a limited, non-exclusive, non-transferable, revocable license to access and view the public portions of the Services for personal, non-commercial use or for the internal business use of evaluating Drivon's services. This license does not permit you to:

• Copy, reproduce, modify, distribute, sell, lease, or sublicense any of the Drivon Materials.
• Reverse-engineer, decompile, disassemble, or attempt to extract source code from any Drivon software or detection methodology.
• Remove, alter, or obscure any copyright, trademark, or proprietary notice.
• Use any Drivon Materials to compete with Drivon, train a competing service, or develop a substantially similar offering.
• Make any commercial use of the Drivon Materials without prior written permission.

Client materials

You retain all rights in materials you provide to Drivon (such as photos, voice samples, descriptions of your situation, and evidence you share during an engagement). You grant Drivon a license to use those materials solely for the purposes of delivering the engagement, including processing through detection systems, sharing with platforms and partner legal counsel where necessary to deliver the engagement, and retaining for the periods described in our Privacy Policy. This license terminates when the engagement ends, except where continued retention is required for evidence preservation, legal claims, or compliance with law.

Feedback

If you provide feedback, suggestions, or ideas about the Services, you grant Drivon the right to use that feedback without restriction, attribution, or compensation. Drivon is under no obligation to act on feedback.

Evidence and investigative records

Evidence packages, investigative records, and analytical work product produced by Drivon during an engagement remain Drivon's intellectual property, except that clients are granted a license to use, retain, and share such materials for the purpose for which they were created (legal action, takedown coordination, personal protection). Clients may not resell, redistribute, or publish such materials except as necessary to pursue those purposes.

8. Acceptable Use and Prohibited Activities

You agree not to:

• Use the Services for any illegal purpose, or in violation of any applicable law or regulation.
• Submit a false application, impersonate another person, or apply on behalf of someone without their authorization.
• Use Drivon's services to harass, stalk, surveil, or harm any third party, including using engagement-derived investigative work for purposes contrary to Drivon's mission.
• Request takedown coordination for content that is lawful expression (legitimate journalism, fair comment, satire that does not cross legal lines, accurately attributed criticism).
• Republish, resell, sublicense, or share Drivon's proprietary work product, evidence packages, or investigative methodologies with third parties without authorization.
• Misrepresent your relationship with Drivon, including implying endorsement, partnership, or affiliation that has not been agreed in writing.
• Access the Services through automated means, including bots, scrapers, crawlers, scripts, or AI agents acting on your behalf, except as expressly authorized.
• Attempt to interfere with, disrupt, or compromise the security or integrity of the Services or any infrastructure on which they depend.
• Upload, transmit, or introduce malicious code, viruses, or harmful material into any Drivon system.
• Attempt to reverse-engineer Drivon's detection methodologies, AI systems, or other proprietary technology.
• Harvest information about Drivon's clients, prospects, partners, or personnel from the Services or through any engagement.
• Use the Services to gain competitive intelligence about Drivon or to develop a competing product or service.
• Threaten, harass, or abuse Drivon personnel.
• Submit information that is illegal, defamatory, harassing, hateful, obscene, or otherwise objectionable.

9. Services Management

Drivon reserves the right, but assumes no obligation, to:

• Monitor the Services for violations of these Terms.
• Take appropriate legal action against any user who, in our sole discretion, violates these Terms or applicable law, including reporting violations to law enforcement.
• Refuse access to or restrict use of any portion of the Services to any person at any time, in our sole discretion.
• Manage the Services in a manner designed to protect our rights and property and to facilitate the proper functioning of the Services.

10. Modifications and Interruptions

Drivon reserves the right to change, modify, or remove the contents of the Services at any time and for any reason at our sole discretion without notice. We have no obligation to update any information on the Services. We will not be liable to you or any third party for any modification, price change, suspension, or discontinuance of the Services or any portion thereof.

We cannot guarantee the Services will be available at all times. We may experience hardware, software, or other problems, or need to perform maintenance, resulting in interruptions, delays, or errors. We reserve the right to change, revise, update, suspend, discontinue, or otherwise modify the Services at any time and for any reason without notice. You agree that we have no liability for any loss, damage, or inconvenience caused by your inability to access or use the Services during any downtime or discontinuance. Nothing in these Terms obligates us to maintain or support the Services or to provide any corrections, updates, or releases.

11. Governing Law

These Terms are governed by the laws of the Province of Alberta and the federal laws of Canada applicable in Alberta, without regard to conflict-of-law principles. Subject to the dispute resolution provisions below, you and Drivon agree to the exclusive jurisdiction of the courts of Alberta for any matter arising from these Terms.

Consumer protection carve-out: Nothing in this section affects mandatory consumer protection rights that may apply to you under the laws of your jurisdiction of residence. If you are a consumer resident in the European Economic Area, United Kingdom, Switzerland, or a jurisdiction with mandatory consumer protection laws, you may have additional rights and remedies that cannot be limited by these Terms.

12. Dispute Resolution

Informal negotiation

Before initiating any formal proceeding, you and Drivon agree to first attempt to resolve any dispute, controversy, or claim arising out of or relating to these Terms through informal good-faith negotiation. Negotiation begins when one party gives written notice to the other describing the dispute. The parties will negotiate in good faith for at least sixty (60) days before initiating arbitration or any other formal proceeding.

Binding arbitration

If informal negotiation does not resolve the dispute within sixty (60) days, the dispute will be resolved by binding arbitration administered by ADR Chambers or another mutually agreed arbitration provider, conducted in Edmonton, Alberta, in English, before a single arbitrator. The arbitrator's decision is final and enforceable in any court of competent jurisdiction.

Exceptions to arbitration

The following matters are excluded from mandatory arbitration:

• Claims for injunctive or equitable relief, including to protect intellectual property rights, prevent unauthorized use of the Services, or prevent imminent harm.
• Small-claims-court actions within the limits of small claims jurisdiction.
• Mandatory consumer disputes that cannot be subject to arbitration under applicable law in your jurisdiction.

Class action waiver

To the maximum extent permitted by law, you and Drivon agree that any dispute will be brought individually, not as part of a class, consolidated, or representative action. This waiver does not apply where prohibited by law.

Time limit on claims

Any claim arising out of or relating to these Terms or the Services must be filed within one (1) year after the cause of action arose, or it is permanently barred. This limit does not apply where prohibited by mandatory statutory limitation periods that protect you under applicable law.

13. Corrections

The Services may contain typographical errors, inaccuracies, or omissions, including descriptions, pricing, availability, and other information. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update the information on the Services at any time, without prior notice.

14. Disclaimers

The Services are provided on an "as is" and "as available" basis. To the fullest extent permitted by applicable law, Drivon disclaims all warranties, express or implied, in connection with the Services and your use of them, including the implied warranties of merchantability, fitness for a particular purpose, non-infringement, and any warranties arising out of course of dealing or course of performance.

Without limiting the foregoing, Drivon does not warrant that:

• The Services will meet your requirements or expectations.
• The Services will be uninterrupted, timely, secure, or error-free.
• Any specific synthetic content depicting you will be detected, all instances will be found, or detection will occur within any specific timeframe.
• Any takedown notice we file will result in removal of content. Platforms make their own decisions, and many decisions are outside Drivon's control.
• Any takedown or legal action will achieve any specific outcome, including removal of content, prosecution of perpetrators, financial recovery, or prevention of recurrence.
• Information obtained through the Services will be accurate, complete, or reliable.

Drivon is not a law firm. Nothing on the Services or in any communication with Drivon constitutes legal advice. For matters requiring legal advice, consult licensed legal counsel in your jurisdiction.

The investigative discipline that informs Drivon's work derives from the founder's prior experience as a licensed private investigator in Alberta (2023–2025). Drivon as a corporate entity is not a licensed private investigation firm and does not provide regulated investigative services. Drivon coordinates with licensed professionals where matters require regulated services.

15. Limitation of Liability

To the fullest extent permitted by applicable law, in no event will Drivon, its directors, officers, employees, agents, or contractors be liable to you or any third party for any indirect, incidental, consequential, special, exemplary, or punitive damages, including lost profits, lost revenue, loss of data, loss of business opportunity, or loss of goodwill, arising out of or relating to the Services or these Terms, even if Drivon has been advised of the possibility of such damages.

Drivon's total cumulative liability to you for any cause whatsoever, regardless of the form of action, will not exceed the amount you have paid to Drivon in the twelve (12) months immediately preceding the event giving rise to the claim. If you have not paid Drivon any amount during that period, Drivon's total liability will not exceed one hundred United States dollars (USD $100).

Carve-outs. The limitations in this section do not apply to:

• Liability for gross negligence, willful misconduct, or fraud.
• Personal injury or death caused by negligence.
• Any liability that cannot be excluded or limited under applicable law.

Certain U.S. state laws and international laws do not allow limitations on implied warranties or the exclusion or limitation of certain damages. If those laws apply to you, some or all of the disclaimers and limitations above may not apply, and you may have additional rights.

16. Indemnification

You agree to defend, indemnify, and hold harmless Drivon, its directors, officers, employees, agents, and contractors from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to:

• Your breach of these Terms or any engagement agreement.
• Your violation of any law or the rights of any third party.
• Information you provided to Drivon that was false, misleading, or incomplete.
• Any takedown notice or legal claim filed at your request that is determined to be unfounded, abusive, or made in bad faith.
• Your misuse of any work product, evidence, or other materials produced during an engagement.

Drivon reserves the right, at your expense, to assume exclusive defense and control of any matter for which you are required to indemnify us. You agree to cooperate with our defense at your expense.

17. User Data

Drivon maintains certain data that you transmit to the Services for the purpose of managing the Services and delivering engagements. While we perform regular backups, you are responsible for keeping copies of materials you submit to us. Drivon is not liable for loss or corruption of data, and you waive any right of action against Drivon arising from any such loss or corruption, except where prohibited by applicable law.

Specific data handling, retention, and rights are described in our Privacy Policy at drivonos.com/privacy.

18. Electronic Communications and Signatures

Visiting the Services, sending us emails, and completing applications and engagement agreements constitute electronic communications. You consent to receive electronic communications, and you agree that all agreements, notices, disclosures, and other communications we provide electronically (by email or through the Services) satisfy any legal requirement that such communication be in writing.

You agree to the use of electronic signatures, contracts, and records. You waive any right or requirement under any law that requires an original signature, delivery, or retention of non-electronic records, to the extent permitted by law.

19. Privacy

Your privacy is important to us. Our Privacy Policy describes how we collect, use, and protect personal information. By using the Services, you agree to the Privacy Policy, which is available at drivonos.com/privacy and is incorporated into these Terms by reference.

20. Changes to These Terms

Drivon may update these Terms from time to time. For material changes, we will notify clients at least thirty (30) days before the changes take effect, by email to the address on file and by posting an updated version on drivonos.com. The "Last updated" date at the top of these Terms reflects when the current version was posted.

Non-material changes (corrections of typos, clarifications, reformatting) may take effect immediately upon posting. Continued use of the Services after the effective date of changes constitutes acceptance. If you do not agree with the changes, you may terminate your engagement before the effective date.

For changes that materially reduce your rights or increase your obligations, you have the right to terminate any active engagement without penalty by providing written notice before the effective date.

21. Miscellaneous

Entire agreement

These Terms, together with the Privacy Policy and any signed engagement agreement, constitute the entire agreement between you and Drivon regarding the Services and supersede all prior agreements, understandings, and communications, whether written or oral.

Severability

If any provision of these Terms is held to be unlawful, void, or unenforceable, that provision is severable, and the remaining provisions remain in full force and effect.

Waiver

Drivon's failure to exercise or enforce any right or provision of these Terms does not operate as a waiver of that right or provision.

Assignment

You may not assign or transfer any of your rights or obligations under these Terms without our prior written consent. Drivon may assign these Terms in connection with a merger, acquisition, sale of assets, or other corporate transaction.

Force majeure

Drivon is not responsible for any failure or delay in performance caused by circumstances beyond our reasonable control, including but not limited to acts of nature, war, terrorism, civil disturbance, pandemic, government action, internet or telecommunications outages, third-party platform failures, or labor disputes.

No agency or partnership

Nothing in these Terms creates any agency, partnership, joint venture, employment, or fiduciary relationship between you and Drivon.

Headings

Section headings are for convenience only and do not affect the interpretation of these Terms.

Construction

These Terms will not be construed against the drafting party. You waive any defense based on the electronic form of these Terms or the lack of physical signature.

22. Contact

To resolve a complaint, request information about the Services, or contact us about these Terms, reach us at:

Vallon Studios Limited (doing business as Drivon)
Edmonton, Alberta, Canada
Email: support@vallonstudios.com
Phone: +1 780 499 1821

For privacy-related requests, see our Privacy Policy or submit a request through the Privacy Request form.